Steps toward Integrative CALL: Multimedia Integrative approaches to CALL are based on two important technologicaldevelopments of the last decade--mul

Steps toward Integrative CALL: Multimedia

Integrative approaches to CALL are based on two important technologicaldevelopments of the last decade--multimedia computers and the Internet.Multimedia technology--exemplified today by the CD-ROM-- allows a varietyof media (text, graphics, sound, animation, and video) to be accessed ona single machine. What makes multimedia even more powerful is that it alsoentailshypermedia. That means that the multimedia resources areall linked together and that learners can navigate their own path simplyby pointing and clicking a mouse.

Hypermedia provides a number of advantages for language learning.First of all, a more authentic learning environment is created, since listeningis combined with seeing, just like in the real world. Secondly, skillsare easily integrated, since the variety of media make it natural to combinereading, writing, speaking and listening in a single activity. Third, studentshave great control over their learning, since they can not only go at theirown pace but even on their own individual path, going forward and backwardsto different parts of the program, honing in on particular aspects andskipping other aspects altogether. Finally, a major advantage of hypermediais that it facilitates a principle focus on the content, without sacrificinga secondary focus on language form or learning strategies. For example,while the main lesson is in the foreground, students can have access toa variety of background links which will allow them rapid access to grammaticalexplanations or exercises, vocabulary glosses, pronunciation information,or questions or prompts which encourage them to adopt an appropriate learningstrategy.

An example of how hypermedia can be used for language learningis the programDustin which is being developed by the Institutefor Learning Sciences at Northwestern University (Schank & Cleary,1995). The program is a simulation of a student arriving at a U.S. airport.The student must go through customs, find transportation to the city, andcheck in at a hotel. The language learner using the program assumes therole of the arriving student by interacting with simulated people who appearin video clips and responding to what they say by typing in responses.If the responses are correct, the student is sent off to do other things,such as meeting a roommate. If the responses are incorrect, the programtakes remedial action by showing examples or breaking down the task intosmaller parts. At any time the student can control the situation by askingwhat to do, asking what to say, asking to hear again what was just said,requesting for a translation, or controlling the level of difficulty ofthe lesson.

Yet in spite of the apparent advantages of hypermedia for language learning,multimedia software has so far failed to make a major impact. Several majorproblems have surfaced in regarding to exploiting multimedia for languageteaching.

First, there is the question of quality of available programs.While teachers themselves can conceivably develop their own multimediaprograms using authoring software such as Hypercard (for the Macintosh)orToolbook (for the PC), the fact is that most classroom teacherslack the training or the time to make even simple programs, let alone morecomplex and sophisticated ones such as Dustin. This has left thefield to commercial developers, who often fail to base their programs onsound pedagogical principles. In addition, the cost involved in developingquality programs can put them out of the market of most English teachingprograms.

Beyond these lies perhaps a more fundamental problem. Today'scomputer programs are not yet intelligent enough to be truly interactive.A program like Dustin should ideally be able to understand a user'sspokeninput and evaluate it not just for correctness but also orappropriateness.It should be able to diagnose a student's problems with pronunciation,syntax, or usage and then intelligently decide among a range of options(e.g., repeating, paraphrasing, slowing down, correcting, or directingthe student to background explanations).

Computer programs with that degree of intelligence do not exist,and are not expected to exist for quite a long time. Artificial intelligence(AI) of a more modest degree does exist, but few funds are available toapply AI research to the language classroom. Thus while IntelligentCALL (Underwood, 1989) may be the next and ultimate usage of computersfor language learning, that phase is clearly a long way down the road.

Multimedia technology as it currently exists thus only partiallycontributes to integrative CALL. Using multimedia may involve an integrationof skills (e.g., listening with reading), but it too seldom involves amore important type of integration--integrating meaningful and authenticcommunication into all aspects of the language learning curriculum. Fortunately,though, another technological breakthrough is helping make that possible--electroniccommunication and the Internet.